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Delivery Information


Delivery information

 

 Tuffnells Timed Delivery

Orders placed before 12 noon will be sent on a standard next working day delivery via Tuffnells, this will normally arrive between 8am - 6pm. Orders placed after 12 noon will be organised for delivery the following working day, for example an order placed after 12 on Monday, will be sent for delivery on Wednesday. A signature will always be required on arrival, you should ensure all items are present and undamaged.

Delivery Options

A Standard delivery charge of £15.00 Up to 20kg    £0.50p  additional charge per extra kg

Important Information

Only orders placed before 12 noon Mon - Fri will be delivered the next working day. (e.g an order placed at 10.30am Tuesday will be delivered Wednesday) (an order placed at 13.30pm Tuesday will be delivered Thursday) Orders placed on a Saturday or Sunday will be dispatched Monday for delivery Tuesday.

Saturday Delivery -  To guarantee a saturday delivery your order must be placed before 12 noon Friday, if not then the goods will be delivered the following Monday. Please contact us if you would like your order to be delivered on saturday.

Timed AM Delivery - If you are expecting a timed delivery please ensure there is someone on site to sign and check the items, the courier may only attempt delivery once per day.

Tkproducts can only replace items that have been signed for as damaged on arrival. It is the customers responsibility to check all parcels, Tkproducts ensure parcels are packaged correctly. Damages may occur during transit so please cover yourself by checking all items.

Delivery to an Address different to your Billing Address

Tkproducts  ltd takes fraud prevention very seriously and we do everything that we can to ensure that the methods of payment used are not attained illegally. Please be aware that at Tkproducts, we can only ship to the billing address on your first order. This check has been put in place to protect you, the customer, as well as ourselves. Future orders may have this restriction lifted at our discretion.

 

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